8890 help resolve matters breakthrough 20 million

8890 convenience service hotline received very fact that people's calls, asking how to receive play Barbie Cooking Games ID card is lost ticket problems attendant Wang Yue patiently answered. This is an ordinary telephone consultation, but "8890" but it has a special meaning, which is "8890" since 2005, opened the first 20 million calls - - 11 years, "8890" cash "on Bobo Hope "commitment between the government and the masses become" even the heart of bridge ", has become the people's Castle" intimate hotline hotline warm heart. " Originally, 88,908,890 just an ordinary domestic phone service. After the integration of last year, 8890 is now convenient service platform has become a veritable "barometer" - the public is most concerned about the matter, most need to be resolved, most are looking for service, are reflected in the "8890" in traffic . Last May 53 the city of the city government hotline integration so far, just nine months time, "8890" Answer admissible traffic reached 3 million. Where government services accounted for 15%, accounting for 68.8% of public services, social services accounted for 16.2%. Average daily traffic received from the 7000 integration of the former rose to 25,000. To achieve more than 98% completion rate, the masses on the "8890" service satisfaction rate of 99% or more. Efficient and convenient services, and scientific management practices, so that people truly realize the government to find a number, and enjoy convenient one-stop service. Recently, who lives in Jianchang Wang Tao Jianhong in the Hebei District, can finally rest assured open their windows and change the air. Troubled acrid smoke issue more than three months she gave nothing, the smoke from downstairs a brewer coal-fired boilers. Try holding the idea, Ms. Wang call the "8890." A few days later, the District Environmental Protection Bureau inspectors came on the scene, understand the situation, spot checks, track handle, less than half the problem is solved. "Bobo is really the spirit!" In the return visit by telephone,play Dora Games Ms. Wang is very satisfied with the results, repeatedly praised: "8890 act audible echo, visible implementation is an absolute 'on Bobo Ling'. With 8890, we can enjoy more comfort in life and get more sense. " Back in the past, when telephone service is not working, not hot hotline circumstances have occurred, department hotline received by the department, the department do, unsupervised, buck-passing, the masses bullied. The masses needed to hope that the Government can ask the service to. To solve these problems, the municipal government innovation government service model, the first in the country in May last year to build a set of government services, public services, social services, as one of the 8890 convenience service hotline internet. "This number must be 'on Bobo Ling', but it is not a simple hotline merge, but in accordance with 'government-led, market operation, gathering resources, benefit the public, performance appraisal' ideas, concepts and services through service innovation mechanism to produce 'chemical reaction', build government service hotline 'upgraded'. " 8890 help resolve matters breakthrough 20 million City approval of deputy inspector Hu Lihua told reporters. The platform relies on the original "8890 Family Service Network" platform, with "88908890" A number of foreign, 24/7 answering service needs admissibility people, it has opened 260 seats, the operator 360, to achieve a smooth demand channel to hear their voices , aggregate public opinion, help to solve their problems, "a number of managed services." In the "Internet +" in the background, in 8890 convenience service hotline internet phone call, stronger main industry, through the establishment of micro-channel, microblogging, QQ, APP and other diversified services market channels and improve service levels. 8890 convenience service center Main Line, said Ren Baoxiang, 8890 convenience service line with the "Internet + government service" model, with the mobile Internet, big data, cloud computing and other information and communication technology, real-time statistical analysis of data services, and an accurate understanding of the initiative to meet people demand for services, government services and effectively solve the problem of asymmetric information needs of the masses, but also by the service information "big data" analysis, to provide reference for government decision-making and improve government services, innovation and upgrading government services. To achieve "responsive, answer," can not do without scientific management and effective supervision. Centralized handled within specified time, the core is the "spirit." Through the platform process monitoring system for service issues, specifications for the process, and strive to serve the council settles and returning two 100%. Paul Cheung said: play Baby Hazel Games "The center of the 53 departments, 16 districts and counties real-time networking, to absorb the 18 Association of Chambers of Commerce, joined more than 30,000 service enterprises, imputation five major categories of nearly twenty thousand pieces of service information, fuzzy query through the system, precise positioning, improve efficiency advice to answer and transfer office. Dedicated service action items, as long as the organizer has the ability to solve all problems to be resolved in principle, the first thing people run so that people are satisfied, then divide the division of responsibilities, long - efficient mechanism to ensure the needs of the masses of these suits. "